Privacy Policy

Lincolnshire County Council (LCC), may collect any personal information from visitors to this site. This information is used only to respond to enquiries and to monitor site usage. Cookies and logging of IP addresses are used to enable LCC to monitor site traffic and repeat visitor statistics. These statistics will not include information that can be used to identify any individual. Such information is anonymous and held on a temporary basis.

By submitting your data you consent to the use of that information as set out above. Where personal data is requested through forms, such data is only used for the purpose stated on the form and will not be given or sold to any third parties.

This privacy policy covers this web site. Websites linked to from this site are not covered by this policy. Lincolnshire County Council will at all times comply with the requirements of the Data Protection Act 1998.

Why we collect information about you

  • to provide services relating to leisure and culture
  • to provide community facilities and to promote inclusion
  • to support events, exhibitions, and promotions
  • to support the provision and management of library services
  • to support the provision and management of museums, heritage sites and visitor centres
  • to provide services relating to the Lincolnshire Archives
  • to support tourism in the county of Lincolnshire

What type of information we may collect

  • name, date of birth, address and contact information
  • financial information including bank details and payment information

 We may also process some special category (sensitive) data such as:

  • physical or mental health details
  • racial or ethnic origin
  • religious or other beliefs

Lawful bases for processing information about you consent

  • necessary to comply with a legal obligation
  • necessary to perform a task carried out in the public interest or in the exercise of official authority
  • necessary in the performance of a contract
  • necessary for reasons of substantial public interest
  • How we may collect your information
  • provided to us directly by you
  • provided by another organisation involved in the provision of leisure and cultural services
  • Who we may share your information with
  • providers of leisure and cultural services acting on behalf of the council
  • voluntary and charitable organisations

Cookies that we use

We use cookies for the following purposes:

  • to help us to analyse the use and performance of our website and services
  • to store your preferences in relation to the use of cookies more generally

The following cookies may be set whilst browsing our website:

  • exp_last_visit - Sets the date and time that you last visited the site. Expiry time: 12 months.
  • exp_tracker - Tracks the last 5 pages you viewed and is used primarily for redirection after some actions on the site. Expiry time: session.
  • exp_last_activity - Every time the page is reloaded the last activity is set to the current date and time. Used to determine form or login expiry. Expiry time: 12 months.
  • exp_cookies_allowed, exp_cookies_accepted or exp_cookies_declined - Used to store your cookie preferences. Expiry time: 12 months.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/. Google Analytics uses the following cookies:

  • _utma - This randomly generated number is used to determine unique visitors to our site. It expires after 2 years.
  • _utmb - This randomly generated number works with utmc to calculate the average length of time users spend on our site. It expires after 30 minutes.
  • _utmc - This randomly generated number works with utmb to calculate when you close your browser.It expires when you close your browser.
  • _utmz - This is a randomly generated number and information about how the site was reached (e.g. direct or via a link, organic search or paid search). It expires after 6 months.
  • _utmt -  This is used to throttle request rate. It expires after 10 minutes.
  • _utmv - This is used to store visitor-level custom variable data. The cookie is updated every time data is sent to Google Analytics. It expires after 2 years.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

  • [url=https://support.google.com/chrome/answer/95647?hl=en]https://support.google.com/chrome/answer/95647?hl=en[/url] (Chrome);
  • [url=https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences]https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences[/url] (Firefox);
  • [url=http://www.opera.com/help/tutorials/security/cookies/]http://www.opera.com/help/tutorials/security/cookies/[/url] (Opera);
  • [url=https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies]https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies[/url] (Internet Explorer);
  • [url=https://support.apple.com/kb/PH21411]https://support.apple.com/kb/PH21411[/url] (Safari); and
  • [url=https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy]https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy[/url] (Edge).

You can also manage your cookie preferences here.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

How long we hold your information for

We are required to retain your information for as long as is necessary, after which it will be securely destroyed.

Further information on retention periods is available through our customer privacy notice.

Your information rights

You have several rights in relation to the information that the council holds about you. For information about your rights, when they might apply and how to make a request to exercise them, please see our customer privacy notice.

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